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GVD Groups

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この投稿はおすすめグループのものです

Channel deletion problem

Hey, so after I removed a camera from my NVR, I noticed that the old recordings still seem to be taking up storage space. What do i do to delete them? Also How do I change channel id to make them sequential?

閲覧数:28
Mia
Mia
11月14日

Hi there,


The behavior you're seeing is actually normal. The NVR software, by design, doesn't immediately delete old recordings when a camera is removed. Instead, the system will gradually overwrite the data through regular recording cycle, so the storage spaces will be reused automatically overtime. These leftover files also won't interfere with adding new cameras. Each channel is assigned with a unique and non-reused channel ID, and the NVR doesn't reuse old footage for new devices. If the skipped channel numbers bother you after removing cameras, you cam reinstall the NVR software and re-add the cameras in order. This will reset the channel IDs so they line up sequentially again.


Let me know if you have any other questions!


Mia

この投稿はおすすめグループのものです

jai krishna
2025/9/25 · さんが Installation投稿しました

Desktop app

while taking via browser Ip address and login the NVR. after some time it is automatically logout when no action taken.Please tell me any solution other wise please suggest any desktop app

閲覧数:68
jai krishna
jai krishna
9月25日

+91-7373055509

この投稿はおすすめグループのものです

Rohan Fernando
2025/6/4 · さんが Installation投稿しました

I can't add my camera

Hi, when I try to add new camera, it's failed.

My camera supports ONVIF H265/H264.

Please help.

閲覧数:36
Aiko Yamamoto
Aiko Yamamoto
6月10日

There is another possibility, users failed to add their IP cams.

That their IP cams could be on internet, and their routers close Ping functions.

Therefore, GVD NVR will fail to add these IP cams.

The solution is to open Ping function on these routers.


Also, if your IP cams are old, not support right ONVIF version, then pls

using RTSP protocol to add your old IP cams

この投稿はおすすめグループのものです

IVY ABARRACOSO
2025/5/15 · さんが NVR, Archive, Failover Server投稿しました

GVD M3004 HDD lost lock key

Hi, Good day ! I have an old GVD M3004 NVR, sadly lost the HDD lock key. Is there another way to open the HDD bay without key? Planning to replace a new HDD. Thanks

閲覧数:36
Mia
Mia
5月15日

Sure! We do sell the key for M3004. Just contact us on LINE or WhatsApp and send us the serial number. We’ll help you from there.


Mia


この投稿はおすすめグループのものです

Unable to login using Admin

Hi, I have a GVD-M4006 and it was working fine until i reboot the system. I tried to login to HD NVR thereafter using Admin and default password but it does not work. Are you able to advise on what could be the issue here and what can I do to access to the cameras again? thank you.

閲覧数:25
Mia
Mia
5月5日

Hi, we’re available on LINE and WhatsApp. Please contact us through one of these channels, as your issue involves a password. Also, kindly send us a photo of the monitor that isn’t working.


Mia

この投稿はおすすめグループのものです

Sinny Liao
2025/3/31 · さんが Database, IGS, Device Keeper投稿しました

High hard drive and CPU Usage with msmpeng.exe, how to solve?


閲覧数:28
Mia
Mia
3月31日

Hi, MsMpEng.exe is the core process of the Windows Defender anti-malware application. Windows Defender comes pre-installed on Windows 11, Windows 10, Windows Server 2019 and Windows Server 2022.

This issue with MsMpEng.exe taking high usage of the hard drive and CPU usually occurs when Windows Defender is scanning for malware. The Windows Defender scan is getting stuck on a few files while checking malware.

When that is happening, it should be restricted or disabled to bring it back to normal use.


Refer following website for disabling disable Microsoft Defender Antivirus on Windows 11 and Windows 10.

https://www.windowscentral.com/how-permanently-disable-windows-defender-windows-10


Refer following website for disabling disable Microsoft Defender Antivirus on Windows Server 2019 and Windows Server 2022.

https://www.green.cloud/docs/how-to-disable-windows-defender-windows-security-on-windows-server-2019-2022/

この投稿はおすすめグループのものです

Oscar Chu
2025/3/4 · さんが Warranty & Maintenance投稿しました

How to get back Supermicro NVR Factory default ?

My Supermicro NVR got problem, need to reset back to GVD NVR Factory default , how to do that ?

閲覧数:46
Mia
Mia
3月4日

Hi, here are some steps to show you how to restore the BIOS setting to manufacture default and restore the NVR system.


Step:


If you still have problem, please contact us.

この投稿はおすすめグループのものです

Steve Chu
2025/2/27 · さんが Warranty & Maintenance投稿しました

Remote Wake up Supermicro NVR

How to use your LAN port to remotely wake up your Supermicro NVR server after showdown ?

Easy for NVR remote maintenance.

閲覧数:38
Mia
Mia
2月27日

There are 3x steps to wake up your NVR from a remote PC.


GVD Mia

この投稿はおすすめグループのものです

David Smith
2024/10/1 · さんが Warranty & Maintenance投稿しました

Product Warranty

Hi, I have some NVR, M6016, does it have warranty? When does the warranty start?

閲覧数:41
Mia
Mia
2024/10/01

Hi,

The standard hardware warranty for the M6000 series is 3 years, while the software warranty is 1 year, both starting from the GVD shipment date.


For any products that are out of warranty, an extended warranty purchase will be required.


For more details, please refer to our website: https://www.gvdigital.com/services-3.

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