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Desktop app
while taking via browser Ip address and login the NVR. after some time it is automatically logout when no action taken.Please tell me any solution other wise please suggest any desktop app
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I can't add my camera
Hi, when I try to add new camera, it's failed.
My camera supports ONVIF H265/H264.
Please help.
閲覧数：32
Aiko Yamamoto
6月10日
There is another possibility, users failed to add their IP cams.
That their IP cams could be on internet, and their routers close Ping functions.
Therefore, GVD NVR will fail to add these IP cams.
The solution is to open Ping function on these routers.
Also, if your IP cams are old, not support right ONVIF version, then pls
using RTSP protocol to add your old IP cams
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GVD M3004 HDD lost lock key
Hi, Good day ! I have an old GVD M3004 NVR, sadly lost the HDD lock key. Is there another way to open the HDD bay without key? Planning to replace a new HDD. Thanks
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Mia
5月15日
Sure! We do sell the key for M3004. Just contact us on LINE or WhatsApp and send us the serial number. We’ll help you from there.
Mia
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Unable to login using Admin
Hi, I have a GVD-M4006 and it was working fine until i reboot the system. I tried to login to HD NVR thereafter using Admin and default password but it does not work. Are you able to advise on what could be the issue here and what can I do to access to the cameras again? thank you.
閲覧数：21
Mia
5月05日
Hi, we’re available on LINE and WhatsApp. Please contact us through one of these channels, as your issue involves a password. Also, kindly send us a photo of the monitor that isn’t working.
Mia
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High hard drive and CPU Usage with msmpeng.exe, how to solve?
閲覧数：26
Mia
3月31日
Hi, MsMpEng.exe is the core process of the Windows Defender anti-malware application. Windows Defender comes pre-installed on Windows 11, Windows 10, Windows Server 2019 and Windows Server 2022.
This issue with MsMpEng.exe taking high usage of the hard drive and CPU usually occurs when Windows Defender is scanning for malware. The Windows Defender scan is getting stuck on a few files while checking malware.
When that is happening, it should be restricted or disabled to bring it back to normal use.
Refer following website for disabling disable Microsoft Defender Antivirus on Windows 11 and Windows 10.
https://www.windowscentral.com/how-permanently-disable-windows-defender-windows-10
Refer following website for disabling disable Microsoft Defender Antivirus on Windows Server 2019 and Windows Server 2022.
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How to get back Supermicro NVR Factory default ?
My Supermicro NVR got problem, need to reset back to GVD NVR Factory default , how to do that ?
閲覧数：38
Mia
3月04日
Hi, here are some steps to show you how to restore the BIOS setting to manufacture default and restore the NVR system.
Step:
If you still have problem, please contact us.
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Remote Wake up Supermicro NVR
How to use your LAN port to remotely wake up your Supermicro NVR server after showdown ?
Easy for NVR remote maintenance.
閲覧数：31
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Product Warranty
Hi, I have some NVR, M6016, does it have warranty? When does the warranty start?
閲覧数：37
Mia
2024年10月01日
Hi,
The standard hardware warranty for the M6000 series is 3 years, while the software warranty is 1 year, both starting from the GVD shipment date.
For any products that are out of warranty, an extended warranty purchase will be required.
For more details, please refer to our website: https://www.gvdigital.com/services-3.
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SDK and API
Hi. Is there any SDK or GVD API for application development that consumes video feed and event data from CCTV Camera (OctoCam).
Thanks
Madhu
閲覧数：50
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