Warranty & Maintenance

公開·721 位會員

My Supermicro NVR got problem, need to reset back to GVD NVR Factory default , how to do that ?

38 次瀏覽

Mar 04

Hi, here are some steps to show you how to restore the BIOS setting to manufacture default and restore the NVR system.

Step:

If you still have problem, please contact us.

How to use your LAN port to remotely wake up your Supermicro NVR server after showdown ?

Easy for NVR remote maintenance.

31 次瀏覽

Feb 27

There are 3x steps to wake up your NVR from a remote PC.

GVD Mia

Hi, I have some NVR, M6016, does it have warranty? When does the warranty start?

37 次瀏覽

Oct 01, 2024

Hi,

The standard hardware warranty for the M6000 series is 3 years, while the software warranty is 1 year, both starting from the GVD shipment date.

For any products that are out of warranty, an extended warranty purchase will be required.

For more details, please refer to our website: https://www.gvdigital.com/services-3.

What kinds of the VMS maintenance jobs need to be done ? And How often ?

20 次瀏覽

Jun 18, 2024

GVD maintenance is suggested at least every 6 months.

For more details, please refer to Admin Manual / Appendix V. GVD Scheduled Maintenance Policy.

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